Operations Supervisor | Tax Information Reporting | Memphis, TN

Job Description Summary

This position follows our hybrid-friendly schedule, so you get the best of both

worlds – flexibility and collaboration. In office days will be 3 per week

averaging 12 days per month in our Memphis, TN Corporate Office.

We are seeking a dynamic and experienced Supervisor to lead a team within our

1099 Tax Reporting dept, a critical function in our financial services

organization. This role combines technical tax expertise with people leadership,

ensuring accurate and timely tax reporting while fostering a high-performing,

collaborative team culture.

Job Description

Responsibilities

• Lead and develop a team of tax reporting professionals, providing coaching,

performance feedback, and career development support.

• Oversee the preparation and review of tax documents and other regulatory

filings, ensuring compliance with IRS and global tax regulations.

• Collaborate with internal stakeholders to streamline reporting processes and

resolve complex tax issues.

• Monitor changes in tax laws and regulations, assessing impact and

implementing necessary process updates.

• Drive process improvements and automation initiatives to enhance accuracy,

efficiency, and scalability.

• Ensure adherence to internal controls and support audit and regulatory

inquiries as needed.

• Contribute to the development of annual and longer-term business plans;

forecast performance against business key performance indicators (KPIs);

develop business cases for key activities/projects; and estimate the

financial and human resources required to deliver performance targets.

• Communicate the local action plan; explain how this relates to the function's

strategy and action plan and to the broader organization's mission and

vision; motivate people to achieve local business goals.

• Develop and propose own performance objectives; take appropriate actions to

ensure achievement of agreed objectives, using the organization's performance

management systems to improve personal performance. Or manage and report on

team performance; set appropriate performance objectives for direct reports

or project/account team members and hold people accountable for achieving

them, taking appropriate corrective action where necessary to ensure the

achievement of team/personal objectives.

• Develop short- or medium-term work schedules in order to achieve planned

commitments. Approve overtime or use additional resources as needed.

• Identify shortcomings in existing processes, systems, and procedures, and use

established change management programs to address them.

• Work within established procedures to achieve specified goals.

• Advise managers how to apply a wide variety of existing procedures and

precedents.

• Keep track of risk parameters, identifying any deviations and reporting them

to more senior colleagues. Involves working within established risk

management systems.

• Track budgets and report variances to more senior colleagues.

• Identify, within the team, instances of noncompliance with the organization's

policies and procedures and/or relevant regulatory codes and codes of

conduct, reporting these instances and escalating issues as appropriate.

Skills

• Demonstrates expert-level proficiency in independently planning, organizing,

and prioritizing complex activities to align with business goals, while

mentoring others to optimize operational efficiency.

• Leads the development and execution of strategic plans based on

recommendations and requirements, offering guidance and training to peers to

ensure alignment with organizational objectives.

• Independently interprets and applies policies and procedures to support

strategic goals, while providing technical expertise and mentorship to ensure

consistent organizational compliance.

• Communicates with clarity and influence across all levels of the

organization, independently driving initiatives and coaching others to

articulate ideas, request actions, and shape policies effectively.

• Applies deep knowledge of laws, regulations, and policies to guide

decision-making and ensure compliance, while offering expert-level support

and direction to colleagues.

• Support Independently analyzes complex data trends to produce actionable

insights and high-impact reports, while mentoring others in data

interpretation and visualization.

• Crafts and evaluates clear, concise, and impactful reports that inform

strategic decisions, while providing expert guidance to others in effective

reporting practices.

• Proactively identifies, evaluates, and mitigates risks with minimal

oversight, while offering technical direction to ensure robust risk

management across teams.

• Champions high standards of customer service through independent execution

and leadership, while training others to deliver exceptional client

experiences.

• Drives strategic initiatives independently, applying advanced planning skills

to shape long-term organizational success and mentoring others in strategic

thinking.

• Demonstrates cognitive agility by adjusting strategies and work habits to

thrive in dynamic environments, while guiding others in cultivating adaptive

mindsets.

• Independently manages and enforces safe work systems, providing expert

guidance to ensure compliance and promote a culture of safety.

• Leads complex negotiations to build consensus among diverse stakeholders,

offering strategic guidance to resolve conflicts and advance organizational

interests.

• Oversees projects and programs with precision, ensuring delivery within

scope, budget, and timeline, while mentoring others in project management

best practices.

• Independently designs and executes efficient workflows to achieve strategic

goals, while coaching others in process improvement and operational

excellence.

Licenses/Certifications

• SIE required or ability to obtain within 120 days (as required by FINRA),

provided that an exemption or grandfathering cannot be applied.

• Series 99 required, or ability to obtain within 120 days (as required by

FINRA). Persons holding Series 6, 7, 17, 37 or 38 or those who hold

principal-level registrations: Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28,

51, and 53 would be qualified to register as an Operations Professional

(Series 99) without passing the examination.

Education

High School (HS) (Required)

Work Experience

General Experience - 3 to 6 years, Manager Experience - 13 months to 3 years

Certifications

s99 - Operations Professional Examination - Financial Industry Regulatory

Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial

Industry Regulatory Authority (FINRA)

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may

include components such as additional compensation (cash or equity),

discretionary bonuses, or commissions. This position is eligible for a benefits

package that may include medical, dental, and vision; life insurance; critical

illness insurance and accident insurance; disability benefits; retirement

savings; paid time off (including vacation, holidays, and sick leave); and

parental leave.  Eligibility for benefits and specific offerings may vary based

on position and employment status. To view more details of the benefits offered,

visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop,

Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of

client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering

results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and

respect the uniqueness, experiences, and backgrounds of all of our Associates.

When associates bring their best authentic selves, our organization, clients,

and communities thrive. The Company is an equal opportunity employer and makes

all employment decisions on the basis of merit and business needs.