Transformation Relationship Manager, Tax Transformation Office

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people

and our clients. Each day, our professionals provide exceptional service,

helping clients with advice and insight they can trust. In turn, we offer an

award-winning environment that fosters a people-first culture

[https://www.bdo.ca/about/talent-culture] with a high priority on your personal

and professional growth.

Your Opportunity

We are expanding the Tax Transformation Office and are seeking a Transformation

Relationship Manager (TRM) to help drive the next phase of Tax modernization

across the practice.

This is a net new role and is ideal for someone who combines strong business

acumen with a passion for transformation, technology, AI, automation, and

operational improvement. The successful candidate will act as a strategic

partner between the business, Tax Transformation Office, and delivery teams —

helping identify opportunities, shape priorities, and translate transformation

strategy into practical execution.

The TRM role is not a traditional project management or operational support

function. This individual will operate as a business-facing transformation

leader who understands the realities of tax delivery while helping modernize how

work gets done across people, process, data, and technology.

Each Transformation Relationship Manager (TRM) will align to one or more Tax

sub-service lines, serving as the strategic relationship lead between the

business and the Tax Transformation Office. The role will work closely with

business leaders and practitioners to understand operational

priorities, identify modernization opportunities, and help drive alignment

between business needs and the broader Tax Transformation roadmap and Total Tax

Ecosystem vision.

This role will partner closely with Tax leadership, Innovation & Change, Data &

Analytics, and the Tax R&D Lab to help shape and execute the future of Tax

delivery across the practice.

Key Responsibilities

• Business Relationship Management & Strategic Partnership

• Act as a trusted advisor and strategic liaison between assigned Tax

sub-service lines and the Tax Transformation Office

• Build strong relationships with business leaders and practitioners to

understand operational challenges, strategic priorities, and growth

opportunities

• Represent the operational realities of the business and ensure transformation

efforts are grounded in how work actually gets done

• Help identify and prioritize opportunities across workflow, technology, AI,

automation, data, and operating model evolution

• Translate business needs and pain points into actionable transformation

initiatives and roadmap priorities

• Ensure solutions are practical, scalable, and aligned to operational

realities

Transformation Strategy, Design Thinking & Roadmap Support

• Partner with the Strategy & Planning team in the Tax Transformation Office to

support the development and execution of the Tax Transformation strategy,

vision, and roadmap

• Translate enterprise transformation priorities into sub‑service‑line–relevant

opportunities and initiatives

• Partner with the Strategy & Planning team to facilitate discovery sessions,

design-thinking workshops, and working groups to surface business needs and

inform roadmap decisions

• Support teams in reimagining workflows, operating models, and service

delivery through structured, collaborative problem-solving

• Contribute business insight to transformation planning, prioritization, and

business case development

• Identify opportunities for standardization, scalability, and enterprise

alignment, distinguishing what is unique versus reusable

• Bring a connected, enterprise mindset to help shape future-state ways of

working and operating models

Innovation, AI & Technology Enablement

• Work closely with the Tax R&D Lab and Innovation teams

to identify and validate emerging opportunities

• Help bridge the gap between business problems and technology capabilities

• Support exploration and application of AI, automation, workflow redesign, and

digital solutions within Tax

• Participate in ideation sessions, pilot initiatives, experimentation efforts,

and solution validation activities

• Stay informed on market trends, emerging technologies, and external ecosystem

developments relevant to Tax Transformation

• Bring forward ideas and opportunities that can modernize delivery, improve

client experience, and unlock operational efficiency

Execution & Change Enablement

• Support initiatives from concept through implementation and adoption

• Partner with delivery teams, business stakeholders, and Innovation & Change

to help move initiatives forward

• Help identify blockers, dependencies, risks, and operational considerations

early

• Support stakeholder engagement, communication, rollout planning, and change

adoption activities

• Help ensure transformation efforts remain focused on measurable business

value and operational outcomes

• Act as a connector between strategy and execution — ensuring initiatives

translate into meaningful operational change

Ideal Candidate Profile

The ideal candidate will bring a combination of operational credibility,

strategic thinking, facilitation capability, and transformation mindset.

You are someone who

• Understands the realities of tax delivery and professional services

operations

• Thinks strategically while remaining highly practical and

execution-oriented

• Has strong relationship management, facilitation, and stakeholder engagement

skills

• Is comfortable leading workshops, guiding discussions, and driving

collaborative problem solving

• Is energized by innovation, transformation, and solving complex business

problems

• Has an interest in AI, automation, emerging technology, and modern ways of

working

• Can connect business needs with technology and operational solutions

• Thrives in fast-paced, evolving environments with a high degree of

collaboration

• Is comfortable navigating ambiguity and helping shape direction where

needed

• Can influence across teams and build alignment across diverse stakeholder

groups

• Brings curiosity, initiative, and a continuous improvement mindset

Qualifications & Experience

• Experience within Tax, professional services, consulting, transformation,

operations, or related business environments

• Experience facilitating workshops, business discussions, stakeholder

sessions, or transformation initiatives preferred

• Experience working across business and technology stakeholders preferred

• Exposure to transformation initiatives, process improvement, technology

enablement, or change management considered an asset

• Strong communication, facilitation, problem-solving, and relationship

management skills

• Demonstrated ability to think strategically while driving practical

execution

• Interest or experience in AI, automation, workflow optimization, or

innovation initiatives is considered an asset

The expected range of compensation for this role is: $82,000 to $138,000.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100

Employers for 2026 [https://reviews.canadastop100.com/top-employer-bdo?lang=en].

This recognition is a milestone we’re thrilled to add to our collection of

awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars—Do work with

genuine care, Do what matters with purpose, and Do what’s next - shaping how we

support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in

the following ways

• We enable you to engage with how we change and evolve, being a key

contributor to the success and growth of BDO in Canada.

• We help you become a better professional within our services, industries, and

markets with extensive opportunities for learning and development.

• We support your achievement of personal goals outside of the office and

making an impact on your community.

• We foster a collaborative, inclusive environment where your ideas are valued,

and you can do your best work with genuine care and purpose

• We encourage innovation and forward thinking, empowering you to embrace

what’s next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in

our communities by supporting local charity initiatives. We support staff with

local and national events where you will be given the opportunity to contribute

to your community.

Total rewards that matter: We pay for performance with competitive total cash

compensation that recognizes and rewards your contribution. We provide

comprehensive benefits from day one, and a flexible personal time off policy.

We’re committed to supporting your overall wellbeing and provide reimbursement

for wellness initiatives that fit your lifestyle.

Everyone counts:  We are committed to creating a workplace where employees can

participate fully, contribute meaningfully and succeed without barriers. We are

dedicated to fostering a workplace defined by respect, fairness, and a true

sense of belonging for everyone.  We recognize and celebrate the unique

experiences, identities, and perspectives that each of us bring – and that these

experiences strengthen how we work together.  Our commitment extends to ensuring

that our application process is both inclusive and accessible.  If you require

accommodation to complete the application process, please contact us

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in the office, at the client site, and virtually unless accommodations or

alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our

people, the firm and our clients. It’s about creating work experiences that meet

everyone’s needs and providing flexibility to adjust when, where and how we work

to meet the expectations of our role.

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sets clear standards for how we conduct business. It reflects our shared values

and commitments and includes guiding principles to help us make ethical

decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of

the recruitment process. While these tools assist our teams, our use of AI does

not replace human decision making, and all employment-related outcomes are made

by BDO personnel.

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Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume

to one of our Talent Acquisition Specialists.

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