Customs Operations FinOps Specialist

JOIN MAERSK AND HELP KEEP GLOBAL TRADE MOVING

At Maersk, we connect and simplify global supply chains for our customers. As

part of our growing Customs Operations team in the Warsaw Global Service Centre,

we are looking for a Customs Operations FinOps Specialist to support the

accurate financial execution of customs-related activities, ensuring compliance,

operational excellence, and an outstanding customer experience.

This is an excellent opportunity for finance, customs, and operations

professionals who enjoy working with numbers, solving problems, and

collaborating with international stakeholders in a dynamic and fast-paced

environment.

What You'll Be Doing

As a Customs Operations FinOps Specialist, you will play a key role in managing

financial transactions related to customs services. Your responsibilities will

include

• Generating, validating, and processing customer invoices for customs-related

services.

• Recording revenue, taxes, duties, and associated costs accurately within

operational systems.

• Managing invoice cancellations, corrections, and reissuance processes.
• Supporting month-end closing activities and ensuring deadlines are met.
• Validating costs received from customs authorities and third-party providers.
• Coordinating invoice dispatch and maintaining effective communication with

Operations and Customer Experience teams.

• Supporting compliance reviews, audit requirements, and KPI reporting

activities.

• Providing exceptional customer service and resolving financial queries

professionally.

• Collaborating with cross-functional teams to ensure efficient completion of

operational activities.

• Identifying process improvements and proactively solving customer and

operational issues.

Currently, the team works on the first Saturday of each month to support

business requirements and workload demands. With the planned growth of the team,

this arrangement may be reviewed in the future.

What We're Looking For

• We are seeking individuals who combine strong analytical skills with a
• customer-focused mindset.

Required Qualifications & Skills

• Experience in finance operations, customs, logistics, shared services, or a

similar transactional environment.

• Strong proficiency in Microsoft Excel (essential).
• Background or education in finance
• Fluency in English and Polish
• Excellent written communication skills, particularly via email.
• High attention to detail and accuracy.
• Strong organizational and multitasking abilities.
• Effective problem-solving skills.
• Ability to work collaboratively within international teams.
• Flexibility to support rotational shifts where required.

Experience or knowledge in the following areas will be considered an advantage:

• Customs financial processes.
• Duties, taxes, and customs compliance regulations.
• Financial or logistics systems such as CargoWise One, Kewill, or similar

platforms.

• Working in high-volume operational or shared service environments.
• Cross-functional collaboration with operations, customer service, and finance

teams.

WHAT WE OFFER

• Opportunity to join a global leader in logistics and supply chain management.
• Exposure to international customs and finance operations.
• Career development within a diverse and inclusive global organization.
• Collaborative working environment with opportunities to learn from industry

experts.

• Competitive compensation and benefits package (Between 6500 - 8650 PLN per

month depending on background and skills, plus 7.5% annual bonus)

• Onsite team working and a people-first culture focused on growth and

wellbeing.

READY TO BUILD YOUR CAREER WITH MAERSK?

If you are detail-oriented, customer-focused, and passionate about finance and

operational excellence, we'd love to hear from you.

Apply today and become part of a team that helps keep global trade moving.

Maersk is committed to a diverse and inclusive workplace, and we embrace

different styles of thinking. Maersk is an equal opportunities employer and

welcomes applicants without regard to race, colour, gender, sex, age, religion,

creed, national origin, ancestry, citizenship, marital status, sexual

orientation, physical or mental disability, medical condition, pregnancy or

parental leave, veteran status, gender identity, genetic information, or any

other characteristic protected by applicable law. We will consider qualified

applicants with criminal histories in a manner consistent with all legal

requirements.

We are happy to support your need for any adjustments during the application and

hiring process. If you need special assistance or an accommodation to use our

website, apply for a position, or to perform a job, please contact us by

emailing  accommodationrequests@maersk.com [accommodationrequests@maersk.com].