Business Operations Associate - Tax Ops - EY GDS

JOB DESCRIPTION

Tax Operations BA team

Desired rank: 66

THE ASSOCIATE SUPPORTS THE EXECUTION AND COORDINATION OF MULTIPLE INITIATIVES

ACROSS THE BUSINESS OPERATION TEAM, HELPING ENSURE EFFECTIVE PLANNING,

ORGANIZATION, AND FOLLOW-UP OF ACTIVITIES. THIS ROLE CONTRIBUTES TO PROJECT

MANAGEMENT EFFORTS, EVENT COORDINATION, AND OPERATIONAL PROCESSES WHILE WORKING

CLOSELY WITH INTERNAL STAKEHOLDERS TO DELIVER HIGH-QUALITY SERVICE AND MAINTAIN

EFFICIENT TEAM OPERATIONS. THE INDIVIDUAL IS EXPECTED TO PROACTIVELY MANAGE

ASSIGNED TASKS, SUPPORT CONTINUOUS IMPROVEMENT INITIATIVES AND CONTRIBUTE TO A

COLLABORATIVE TEAM ENVIRONMENT.

RESPONSIBILITIES

• Support the planning, coordination, and execution of multiple projects and

operational initiatives simultaneously, ensuring timely completion of

assigned activities

• Track project tasks, timelines, and action items, providing regular updates

and escalating issues when needed

• Assist in the coordination and delivery of leadership events (on-site and

off-site), including logistics, communications, vendor coordination,

merchandising, and event execution

• Support the coordination of global visits, helping ensure a seamless

experience for visitors and stakeholders

• Collaborate with internal stakeholders to gather requirements, communicate

updates, and ensure alignment across initiatives

• Support procurement and vendor-related activities, including purchase

requests, follow-up on deliveries, and coordination with Procurement teams in

compliance with internal processes

• Maintain documentation, trackers, and reports to support project management

and operational activities

• Identify opportunities for process improvements and contribute to initiatives

focused on increasing efficiency and service quality

• Provide operational support to the team and assist with ad hoc activities as

required

REQUIRED SKILLS

• Proven experience/proficiency on Microsoft Office suite (e.g., Excel,

PowerPoint, Word) for planning, tracking, and reporting

• Advanced English language proficiency
• Ability to manage multiple tasks, timelines, and operational priorities in a

dynamic and global environment

• Proven experience working on customer care roles, such as stakeholder

management, communication skills, and the ability to manage expectations to

ensure alignment across initiatives

Desired skills

• Previous experience working on global organizations
• Previous experience in project management principles and coordination

practices (e.g., familiarized with Agile, waterfall and other working

methodologies)

• Organizational skills with attention to detail and a problem-solving mindset
• Previous experience in vendor management
• Previous experience organizing corporation wise small and large events in and

outside of the firm

WHAT WE OFFER

• As a global team, we offer the possibility of working cross locations,

expanding the network across regions

• Continuous upskilling through internal learning programs and structured

development opportunities

• Access to technical and functional training, including external vendor-led

programs

• Opportunity to broaden capabilities across event management, operations, and

stakeholder engagement

• Exposure to a wide range of activities, enabling lateral movement and career

development within the team

• Collaborative environment that encourages ownership, innovation, and

continuous improvement