Clearance Broker (HCM)

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

**What can you expect as a FedEx team member?**

• ### *Career Mobility and Development*: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• ### *Total Compensation and Benefits Package*: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

**Equal Opportunities**

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Clearance Broker (HCM)

Clearance & Brokerage Operations; Clearance Regulatory

Handle end-to-end customs clearance processes for import and export shipments, ensuring compliance with local and international regulations

Review customs documentation, classify goods according to customs regulations, declare customs declaration form and determine duty rates and tax liabilities

Resolve customs-related issues and provide exceptional customer service by addressing customer inquiries and proactively resolving any clearance issues

Collaborate closely with government agencies, regulatory bodies and internal teams for efficient and timely clearance

Work in rotating shifts, 44 hours per week, depending on business requirements.

Relevant Customs Certificate/License as required by local regulations

Possession of Customs Brokerage Staff Code issued by the General Department of Customs is preferred.

Experience: Three (3) years of work experience in Customs

Knowledge, Skills and Abilities

• Strong knowledge of customs regulations, procedures and trade compliance
• Are proficient in customs clearance software and online customs portal
• Working knowledge of Microsoft Office & PC
• Strong interpersonal and problem-solving skills
• Proven expertise in planning & organizing, with a strong accuracy & attention to detail

**Job Posting End Date:**

2026-07-31