Customs Entry Specialist (ORD)

Customs Entry Writer

Janel Group is seeking a Customs Entry Writer to join our team! If you’re a high-energy, focused freight forwarding professional who wants to continue building your customs brokerage and freight-forwarding career with a customer-focused, fast-paced industry leader, we'd love to talk!

Primary Responsibilities

• Preparing and filing Customs entry documentation in compliance with US Customs regulations

• Proactively and aggressively resolve logistics and transportation issues with a customer-centered focus

• Collaborating with the team to deliver outstanding service to our customers while leveraging opportunities to grow our business

• Data entry of client shipment detail and update of shipment milestones

• Create and monitor exception reports in a consistent and timely manner

• Actively communicate with customers to ensure 100% satisfaction and full visibility of shipment status

• File Partner Government Agency (PGA) data sets (FDA, F&W, etc.) including FDA Prior Notice

• Maintain customer confidentiality where applicable

Key Requirements

• 2+ years relevant Freight Forwarding, logistics, transportation, and domestic distribution experience

• Proficient in Microsoft Suite

• Cargowise software knowledge is required

• Don’t quite meet all of the qualifications? Apply anyway!

About You

You’re the perfect candidate if you’re

• A Team-player— You enjoy working with co-workers, partners, vendors, and customers

• A Communicator— your verbal and written skills are on point

• Diligent— Nothing happens by itself. Your effort makes all the difference

• Eager—You want to grow and develop alongside the company

• Customer Obsessed— "Customer-focused" doesn't quite say it. You roll up your sleeves and go the extra mile for our customers.

Janel Group provides the following

This is a unique opportunity to build your customs brokerage and freight forwarding career inside a growing organization that has a global reach and is built around the importance of a local, personal touch. Working at Janel Group provides all team members with the opportunity to play a key role in building something great with talented, supportive colleagues in a friendly, laid-back environment!

Not to mention we offer

• A Competitive salary

• A Comprehensive benefits package (medical, dental, vision, life, disability, etc.)

• PTO(sick/vacation) and 10 paid company holidays

• Participation in generous station-level profit-sharing incentives

• A 401K Plan with company match

• Great culture and fun, laid-back working environment