Customs & Importing Team Lead (F&B/FMCG)

Job Scope

To lead and manage all import and customs clearance activities, ensuring full compliance with Egyptian customs regulations while maintaining speed, accuracy, and cost efficiency in the clearance of goods — particularly within a fast-paced manufacturing environment.

Key Responsibilities

• Customs Operations Management

Lead and supervise daily import and customs clearance operations.

Oversee the preparation and submission of customs declarations and import documentation.

Ensure full compliance with Egyptian Customs regulations, NFSA requirements, and Nafeza/ACID procedures.

Monitor shipment clearance timelines to ensure release within free time and avoid demurrage or storage penalties.

Manage customs duties, taxes, drawback processes, and refund cycles.

• Compliance & Risk Control

Ensure accurate HS Code classification according to Egyptian Customs Tariff regulations.

Review and validate shipping documents to prevent compliance risks and documentation errors.

Resolve customs disputes related to valuation, classification, or documentation discrepancies.

Maintain strong relationships with customs brokers, authorities, NFSA, and Nafeza.

Ensure avoidance of fines, penalties, and operational delays due to regulatory non-compliance.

• Process Optimization & Performance Monitoring

Analyze customs data to identify cost-saving opportunities and process improvements.

Standardize documentation workflows and customs clearance procedures.

Implement and optimize digital platforms such as Nafeza and CargoX.

Track KPIs related to clearance lead time, compliance accuracy, and cost control.

Support digital transformation initiatives within logistics and supply chain operations.

• Team Leadership & Cross-Functional Collaboration

Lead, coach, and develop the Customs & Import team.

Conduct performance evaluations and support team development in coordination with HR.

Collaborate with Logistics, Warehouse, Finance, Procurement, and Quality teams to ensure smooth operations.

Provide internal guidance on customs regulations and trade compliance requirements.

Ensure effective communication between internal stakeholders and external authorities.

Qualifications

Bachelor's degree in Business Administration, Logistics, Supply Chain, or related field.

Minimum 5+ years of experience in Import & Customs Clearance.

Proven experience in a supervisory or Team Lead role.

Experience in food manufacturing or FMCG is highly preferred.

Strong knowledge of Egyptian customs regulations and trade compliance frameworks.

Technical Skills

Solid understanding of Egyptian Customs Tariff and HS Codes (food ingredients preferred).

Hands-on experience with Nafeza, CargoX, and ACID systems.

SAP experience is a must.

Strong reporting and analytical skills.

Advanced Microsoft Excel proficiency.

Core Competencies

Excellent communication skills in English and Arabic.

Strong leadership and decision-making abilities.

High level of accountability and ownership.

Strong attention to detail and compliance orientation.

Ability to manage multiple priorities in a fast-paced environment.

Strong negotiation and problem-solving skills.

Work Conditions

Location: 6th of October City – 4th Industrial Zone

Working Days: Sunday to Thursday

Working Hours: 08:00 AM – 04:00 PM

Why Join?

This is an opportunity to grow your leadership career within our client, a globally recognized organization that values innovation, sustainability, and operational excellence. You will play a critical role in ensuring seamless international trade operations at the 6th of October site while working within a structured, high-performance manufacturing environment.

Benefits

Competitive compensation package

End of Year Bonus

Transportation provided

Family Medical Insurance

Career development within a global organization

Exposure to international best practices in supply chain and compliance