Customs Clearance Coordinator

Job purpose

To manage and coordinate end-to-end customs clearance and documentation

activities for import and export shipments, ensuring timely collection of

delivery orders, accurate document preparation and submission, effective

communication with customs, ports, chambers, consulates, and customers,

compliance with applicable regulations, and smooth execution of operations while

supporting and overseeing documentation staff as required.

Job responsibilities

• Arrange the collection of delivery orders by preparing cheque requests and

all required documentation for assigned clients.

• Manage communications and documentation for non-resident clients.
• Handle NVOCC, global import, and personal effects shipments in accordance

with applicable procedures.

• Liaise with Customs, Chambers of Commerce, freight forwarders, consulates,

and other relevant authorities to ensure smooth processing.

• Coordinate air and sea export shipments as per customer requirements and

provide regular shipment status updates.

• Ensure timely submission and follow-up of all customs documentation to meet

regulatory deadlines.

• Oversee documentation activities in the absence of the Supervisor or Manager,

ensuring continuity of operations.

• Coordinate with customers to ensure smooth and efficient execution of

clearance and documentation processes.

• Supervise and support documentation assistants and clerks, providing guidance

as required.

• Provide accurate and timely documentation, customs, port, and rate-related

information to the Operations Manager upon request.

• Stay updated on changes in customs, shipping, port, chamber, and consulate

regulations, tariffs, and procedures.

• Provide complete and accurate documentation to customers in line with their

requirements.

Educational Qualification

• Bachelor Degree holder

Work Experience

• A minimum of 3 Years Experience in the field of freight forwarding and

documentation.

Competencies

• Able to work under stress & adaptation to change.
• Should be self-starter & able to manage the pressures & quick decision maker

Languages

• Able to read English

AW Rostamani Group is a leading multi-sector family business in the Middle East,

driven by a legacy of over seven decades. Its operations span across a diverse

range of sectors including automotive, real estate, retail, lighting solutions,

travel, logistics, agritech and sustainable packaging, the Group serves over

155,000 customers and 24,000 businesses annually, supported by a diverse team of

more than 3,000 employees.

Guided by its purpose to enrich lives across generations, AW Rostamani Group is

dedicated to building purposeful businesses that meaningfully impacts people,

industries and the planet. By Championing innovation, sustainability, and

progress, AW Rostamani Group leads transformative change - creating a future

where opportunity and progress go hand in hand.

Rooted in its rich legacy and guided by its values, AW Rostamani Group continues

to lead with focus on the future, nurturing partnerships and delivering

excellence across its operations.

For more information, visit www.awrostamani.com [https://www.awrostamani.com/].