Global Trade Compliance Manager (Retail)

**Trade Excellence & Transformation Manager** - **Trade Compliance & Classification Governance**

• Develop and implement global HS classification governance framework
• Standardise product classification rules and trade compliance processes
• Ensure consistency between HS classification and import declarations
• Build a centralised trade intelligence database for classification and regulatory reference
• Reduce compliance risks through structured monitoring and data validation

**Trade Control Tower Development**

• Lead design and implementation of Trade Control Tower framework
• Define KPIs for trade compliance, classification accuracy, and import performance
• Develop dashboards and reporting tools for management visibility
• Integrate trade data into Supply Chain Control Tower (SCCT) ecosystem

**Digital Transformation & Automation**

• Drive digitalisation of trade workflows and classification processes
• Work with IT teams to develop systems for trade data management
• Improve data structure to support automation and future AI-based classification tools
• Identify opportunities for process simplification and system enhancement

**Process Improvement & CoE Transformation**

• Lead continuous improvement initiatives across GTPC operations
• Standardise global trade processes and best practices
• Conduct gap analysis across compliance, import, and product data workflows
• Strengthen internal capability and operational discipline across teams

**Regional Stakeholder Management**

• Collaborate with trade, import, and compliance teams across 14 countries
• Ensure alignment and adoption of governance frameworks
• Support procurement and supply chain decision-making through trade insights
• Act as key liaison between operations, compliance, and transformation teams

Requirements

• Experience in HS classification, customs, import/export compliance, or tariff management
• Familiarity with international trade regulations and documentation processes
• Background in process improvement, consulting, or data-driven operations
• Strong analytical and structured problem-solving skills
• Experience in process improvement or transformation projects
• Knowledge of ERP systems, trade systems, or BI tools (e.g. Power BI, Tableau)
• Strong stakeholder management across regional teams
• Ability to work in complex, multi-country environments
• Good understanding of data governance and operational reporting

Benefits

• Competitive salary package (based on experience)
• Performance bonus (based on individual & company performance)
• Medical & insurance coverage
• EPF, SOCSO, EIS contributions
• Petrol card provided for daily travel (home ↔ office / business travel)
• Touch ‘n Go (TNG) card provided for toll and daily commuting expenses
• Structured career progression within regional CoE / transformation function
• Exposure to regional/global trade transformation projects across 14 countries