Role description
From the employerAs a Maersk Customs Services Lead, you will lead a team of customs professionals responsible for delivering compliant, efficient, and customer-focused customs clearance services. You will play a critical role in driving operational excellence, developing talent, managing compliance risk, and ensuring a seamless customer
experience
while supporting Maersk's integrated logistics strategy. Why Maersk Be part of a global leader in integrated logistics and supply chain solutions. Work in a collaborative environment that values diversity, inclusion, and continuous learning.
Opportunities for career growth, leadership development, and internal mobility across functions and geographies. Make a meaningful impact by helping customers navigate complex global trade requirements.
requirements
Perform daily follow‑ups on documentation discrepancies, demonstrating strong troubleshooting
skills
and effective written and verbal communication with customers, overseas origins, and internal teams Escalate unresolved issues, compliance risks, or systemic gaps in a timely manner before they materially impact customers or Maersk operations Collaborate closely with Operations, Compliance, Finance, Technology, and other branches to deliver consistent, high‑quality customs services and seamless customer
experience
Requirements
2–5 years of
experience
in customs brokerage. Prior supervisory or team lead
experience
preferred. Strong knowledge of CBSA regulations, customs clearance procedures, tariff classification, valuation requirements, and low-value shipment processing. CCS designation and/or CBSA Customs Broker License (LCB) preferred, or equivalent industry experience.
Experience
with CW1 customs software; familiarity with the CARM portal is an asset. Strong organizational
skills
with the ability to manage multiple priorities in a deadline-driven environment. Excellent communication, leadership, and problem-solving skills. Detail-oriented with a strong focus on accuracy and compliance. Ability to work effectively in a fast-paced operational environment. Proficient in Microsoft Office, particularly Excel. Company
Benefits
Medical Dental Vision RRSP+ Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $70,000. 00 - $80,000.
00 *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Notice to applicants applying to positions in Canada You must be authorized to work for any employer in Canada #LI-XC1 #RPO Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.
com. A. P.
Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
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