Operations Coordinator Customs Brokerage

*PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere.*

*Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.*

*PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.*

**Operations Coordinator Customs Brokerage (m/f/d) for our Frankfurt office:**

**Your Tasks:**

• Ensure that Customs follows pre-agreed processes between customer, operations and Customs
• Ensure that Customs entries comply with all laws and AEO requirements
• Resolving Customs related issues in general
• Develop relationship with local Customs
• Attend Customs related meetings and keep local organization properly informed
• Lead improvement and process optimization initiatives
• Perform data integrity checks and ensure compliance with standards
• Support local onboarding of new business or new agreed processes
• Create, maintain and validate client work instructions and SOP documents
• Ensure all KPI's meet customer requirements
• Ensure all team meets customer and BDP internal deadlines
• Periodically review and improve process flow and document process flow
• Ensure billing is accurate and timely
• Monitor that all required data is updated on internal or client systems (as per procedures).
• Produce reports as required by clients and/or internal team