Senior Benefit Analyst, Health & Tax Advantaged Accounts NA

At Iron Mountain we know that work, when done well, makes a positive impact for

our customers, our employees, and our planet. That’s why we need smart,

committed people to join us. Whether you’re looking to start your career or make

a change, talk to us and see how you can elevate the power of your work at Iron

Mountain.

We provide expert, sustainable solutions in records and information management,

digital transformation services, data centers, asset lifecycle management, and

fine art storage, handling, and logistics. We proudly partner every day with our

225,000 customers around the world to preserve their invaluable artifacts,

extract more from their inventory, and protect their data privacy in innovative

and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills

in a culture that will welcome your unique contributions? If so, let's start the

conversation.

Iron Mountain is seeking an analytical Senior Benefit Analyst Health & Tax

Advantaged Accounts (North America) to join our Benefits Administration and

Service Excellence team.

In this role, you will have the opportunity to serve as a critical subject

matter expert, managing health benefit budgets, analyzing complex utilization

data, and executing strategic health and tax-advantaged programs across the US,

Canada, and Puerto Rico. By connecting plan data to meaningful engagement

strategies and proactive audits, your financial diligence will ensure our North

American employees can navigate their healthcare and wellness options with

confidence and ease.

What You’ll Do (Responsibilities)

In this role, you will

• Drive financial oversight and budget analytics: Manage weekly, monthly, and

quarterly budget workflows across North American medical, dental, and vision

programs, conducting proactive audits, pivot table queries, and maintaining

executive dashboards to track key utilization metrics.

• Direct Health and Tax-Advantaged plan administration: Serve as the primary

subject matter reviewer for self- and fully-insured health plans, FSA, and

HSA programs, ensuring seamless execution across vendors like Aetna, Kaiser,

bswift, and Darwin while maintaining compliance with HIPAA, ERISA, and Mental

Health Parity.

• Craft strategic engagement communications: Analyze claims data, network

utilization, and preventative care trends to design targeted, user-friendly

communication campaigns, monthly educational one-pagers, and restroom

installments that empower employees to maximize their benefits and

tax-advantaged accounts.

• Partner on open enrollment and vendor performance: Lead testing,

configuration requirements, and quality assurance reviews for Open

Enrollment, M&A integrations, and vendor life-event implementations in close

partnership with internal benefits operations, brokers, and external vendors.

• Optimize operational processes: Identify automation opportunities, schedule

follow-ups, and coordinate executive-level presentations—including support

for board-level mental health initiatives—to streamline benefits

administration in a matrixed environment.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have

• 5–8+ years of experience in benefits analysis, budget management, or plan

administration within North American markets (US, Puerto Rico, and Canada).

• Strong knowledge of complex data analytics, financial driver modeling, and

advanced Excel and Google Sheets functionality (including pivot tables, data

queries, and test plan development).

• Demonstrated expertise navigating North American healthcare nuances,

including self- vs. fully-insured plan designs, provider networks, HSA/FSA

administration, and compliance obligations (ERISA, HIPAA, Mental Health

Parity, Form 5500).

• Proven ability to thrive in ambiguous environment ("shades of grey"),

displaying a team-first mindset willing to flex and pivot priorities during

organizational changes or M&A activities.

• Excellent cross-functional communication and project management skills to

translate dense policy and data into actionable, easy-to-understand employee

communications and leadership presentations.

What We Offer (Benefits)

• Flexible work options/alternative work options to support work–life balance

(Full-Time Remote role with occasional travel for Open Enrollment or site

visits).

• Competitive compensation and benefits aligned with experience.

• Comprehensive health, wellness, and retirement plans.

• Paid time off and company holidays.

• Opportunities for continuous learning and professional growth.

Ready to shape the future of healthcare engagement and drive impact across our

team? Apply today to join the Iron Mountain family!

Category: Human Resources