Senior Manager : Tax Technology Implementations
Role description
From the employer[https://click.appcast.io/greenhouse-te8/a31.png?ent=34&e=22630&t=1701374353806]
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ABOUT THE TEAM
The Tax Technology team owns the technology behind what happens on our platform.
We build and run the systems that calculate indirect tax on every transaction —
and we go well beyond that. We build the automations and implementations the
direct tax team relies on, we support data operations across the tax function,
and we develop the tooling and efficiencies that make the wider Tax Force
faster. We are a global team spanning three brands: DoorDash, Wolt, and
Deliveroo.
That reach also makes us one of the most dependency-heavy systems in the
company. More than eight separate billing domains feed into our tax services,
each with its own architecture, roadmap, and engineering team — and all of them
have to work.
Getting this right is not optional. Tax has to be correct on every order, the
first time. Getting it wrong means incorrect charges to real customers,
restatement risk, and audit exposure. We are looking for someone who can hold
the whole picture and make it land.
ABOUT THE ROLE
The Senior Manager, Tax Technology Implementations reports to the Director of
Tax Technology and owns the technical implementation plan between the various
domains and our indirect tax calculation service. This position will be based on
the East Coast to accommodate working in Eastern Time hours.
You have a deep understanding of the indirect Tax subject matter and also the
technical partner to the engineering team. You will translate indirect tax
requirements into things engineers can build, and you will own the single
consolidated plan that tells Tax and Engineering leadership where the program
actually stands.
You will influence partner teams with your understanding of the problem and
source of truth of a trusted plan. You make it easy for partner teams to do the
right thing.
This role owns the tax outcome of implementations— the requirements, the design
judgment, and the technical calls that determine whether it works.
Requirements and design. Author tax requirements and acceptance criteria that
engineers build against and that hold up under audit. Review design docs and
push back where a design won't scale to the tax rules coming.
Scope and sequencing. Define what's in and out for each integration, own the
critical path, and drive what ships when. When a team slips, know within a day
what it means downstream — and bring options.
Roadmap influence. Get tax work prioritized onto eight other teams' roadmaps and
defend it when it's bumped — making this a collaboration between the
engineering, product teams and tax.
Launch and operational readiness. Define testing, monitoring, and rollout, set
go/no-go and rollback criteria, and make sure each integration lands with
runbooks, alerting, and a clear steady-state owner.
Risk. Own the risk register and escalate with a recommendation attached. Be the
person who saw it coming.
Running the program. Maintain the integrated plan as the source of truth and
keep the decision cadence across Tax, Product, Engineering, and Data — reporting
status to senior leadership in a format they trust.
YOU'RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…
- Have visibility across the entire business, solving genuinely complex
problems across many domains with both engineering and non-engineering
partners.
- Own an end-to-end program rather than a slice of one, with real consequences
and real scope.
- Work closely with engineers to shape design decisions, not just receive them.
- Build the connective tissue for a program that spans three brands and
multiple jurisdictions.
- Be supported by Anthropics Claude suite of tooling and an extensive tax data
mart to speed up analysis, planning, and daily operations.
- Grow a team and a function that is still being defined.
WE'RE EXCITED ABOUT YOU BECAUSE…
- 8+ years in a corporate tax department, public accounting, or technology
consulting
- Global or multi-country indirect tax implementation experience, and
familiarity with non-US indirect tax regimes.
- Hands-on experience implementing Marketplace Facilitator laws across
jurisdictions.
- Program or project management experience across multiple dependent
engineering teams, including building plans, milestones, and dependency maps,
and driving them to completion.
- Direct engagement with engineering teams on product development, with working
knowledge of software development processes. You can read a technical design
document and tell whether it will hold.
- Experience defining testing and monitoring strategies for systems where
correctness matters.
- Strong analytical skills, high organization, and real attention to detail,
with the ability to hold both the big picture and the specifics.
- Comfort operating without formal authority in a highly collaborative,
multi-stakeholder environment. You are not afraid to challenge the status
quo, and you do it in a way that keeps partners on your side.
Compensation
The successful candidate’s starting pay will fall within the pay range listed
below and is determined based on job-related factors including, but not limited
to, skills, experience, qualifications, work location, and market conditions.
Base salary is localized according to an employee’s work location. Ranges are
market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes
opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a
comprehensive benefits package to all regular employees, which includes a 401(k)
plan with employer matching, 16 weeks of paid parental leave, wellness benefits,
commuter benefits match, paid time off and paid sick leave in compliance with
applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash
also offers medical, dental, and vision benefits, 11 paid holidays, disability
and basic life insurance, family-forming assistance, and a mental health
program, among others.
To learn more about our benefits, visit our careers page here
[https://careers.doordash.com/].
See below for paid time off details
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid
sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours
worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4
hours/month if working 20 hours/week), and paid sick time accrued at 1 hour
for every 30 hours worked (e.g. about 5.8 hours/month if working 40
hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States,
including Illinois and Colorado.
$155,000—$228,000 USD
ABOUT DOORDASH
At DoorDash, our mission to empower local economies shapes how our team members
move quickly, learn, and reiterate in order to make impactful decisions that
display empathy for our range of users—from Dashers to merchant partners to
consumers. We are a technology and logistics company that started by enabling
door-to-door delivery, and we are looking for team members who can help us go
from a company that is known as the place you order food to a company that
people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team
members the opportunity to share their unique perspectives, solve new
challenges, and own their careers. We're committed to supporting employees’
happiness, healthiness, and overall well-being by providing comprehensive
benefits and perks including premium healthcare, wellness expense reimbursement,
paid parental leave and more.
OUR COMMITMENT TO DIVERSITY AND INCLUSION
We’re committed to growing and empowering a more inclusive community within our
company, industry, and cities. That’s why we hire and cultivate diverse teams of
people from all backgrounds, experiences, and perspectives. We believe that true
innovation happens when everyone has room at the table and the tools, resources,
and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no
employee or applicant will face discrimination or harassment based on: race,
color, ancestry, national origin, religion, age, gender, marital/domestic
partner status, sexual orientation, gender identity or expression, disability
status, or veteran status. Above and beyond discrimination and harassment based
on “protected categories,” we also strive to prevent other subtler forms of
inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our
office. Whether blatant or hidden, barriers to success have no place at
DoorDash. We value a diverse workforce – people who identify as women,
non-binary or gender non-conforming, LGBTQIA+, American Indian or Native
Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other
Pacific Islander, differently-abled, caretakers and parents, and veterans are
strongly encouraged to apply. Thank you to the Level Playing Field Institute for
this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance
Initiative for Hiring Ordinance, and any other state or local hiring
regulations, we will consider for employment any qualified applicant, including
those with arrest and conviction records, in a manner consistent with the
applicable regulation.
If you need any accommodations, please inform your recruiting contact upon
initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With
Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC
and certain features may qualify it as an AEDT in NYC. As part of the hiring
and/or promotion process, we provided Covey with job requirements and candidate
submitted applications. We began using Covey Scout for Inbound from August 21,
2023, through December 21, 2023. We resumed using Covey Scout for Inbound again
on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit
may be viewed here: https://getcovey.com/nyc-local-law-144
[https://getcovey.com/nyc-local-law-144].
Beware of recruitment scams: DASH Brands will never ask you to pay money or
share sensitive financial information during hiring — learn more about DASH
Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
[http://careersatdoordash.com/recruitment-scam-awareness].