Senior Specialist Indirect Tax

KEY ACCOUNTABILITIES

Service Performance and Issue Resolution

Execute daily Indirect Tax operational tasks (e.g., preparation of indirect tax returns, filing of indirect tax returns, conduction of indirect tax reconciliations, support in handling local indirect tax audits and performance of tax Intrastat and EC Sales local reportings), including more complex or higher-value cases, as well as supporting the monitoring of legal requirements, ensuring timely and accurate execution according to defined work instructions and SLAs

Monitor own KPIs and SLAs and take corrective actions in case of deviations

Handle operational issues and exceptions and ensure timely resolution

Escalate structural issues, risks, and recurring defects to the relevant stakeholders

Act as a first point of contact for operational queries from junior colleagues and provide informal guidance on complex topics

Ensure timely execution of Tax activities aligned with closing calendars and reporting deadlines

Process Improvement and Standardization

Support standardization and continuous improvement of Indirect Tax processes and procedures jointly with Group Tax (Headquarter)

Support the monitoring of legal developments (e.g., new tax regulations and subsequent implementation)

Work closely with the B2C process management team and Group Tax (Headquarter) to support continuous improvement of underlying processes

Support the rollout of new or changed process designs, systems and tools into the operational line (e.g., support system upgrades and other change management projects) working closely with the OS&S Transform layer

Collect improvement ideas and contribute to the operational improvement backlog

Participate in pilot activities, testing, and training related to changes impacting the operational line

Ensure adherence to compliance standards including local and international tax regulations, accounting standards (IFRS, GAAP), and audit requirements

Stakeholder Management and Communication

Collaborate with the Indirect Tax Manager to ensure alignment between execution and operational targets

Work in close partnership with Group Tax ensuring consistency in operations, compliance and reporting

Engage with Specialists and Team Leads within Book-2-Close and adjacent processes to ensure coordinated service delivery

Liaise with local tax authorities, auditors, and external consultants as required

Communicate effectively with internal business units on tax implications and compliance requirements

JOB REQUIREMENTS

Education

University degree Accounting, Finance, Taxation, Law, or related fields

Advanced certifications in Tax (e.g., CTA, CTP, ATP, CPA, CTA, ACCA, or equivalent) are advantageous

Relevant vocational education with significant experience may be considered

Experience

• 3–5 years of experience in a process- or function-related operational role
• Experience working with SAP and tax/reporting systems (e.g., OneStream)
• Experience performing root-cause analysis and supporting system/process improvement initiatives, including change management (i.e., end user training)

Knowledge and skills

Strong attention to detail for financial documentation and closing evidence

Ability to handle confidential financial records securely

Comfortable coordinating with Controlling, Accounts Payable, Accounts Receivable, and other finance stakeholders

Knowledge of tax compliance, local tax laws and international tax regulations, tax audits, and regulatory reporting

Other requirements

Solid knowledge of indirect taxes in multiple legislations, transfer pricing, and tax risk management processes

Proficiency in SAP, tax systems, reporting tools (e.g., OneStream) and workflows

Knowledge of internal controls and audit compliance requirements

Knowledge of global tax regulatory developments, BEPS / GloBE / Pillar 2 regulations, and accounting standards