Specialist, Customs Clearance & Freight Forwarding

Our client is a small but reputable third-party testing & certification agency that is looking to strengthen their foothold in Kazakhstan.

They are searching for a talented and worldly **Specialist, Customs Clearance & Freight Forwarding** with moderate hands-on experience in both areas, especially for freight forwarding operations.

In this role, you will oversee their end-to-end international logistics processes, ensuring compliant, efficient, and commercially-viable movement of their customer's goods across borders. The ideal candidate will possess deep regulatory knowledge, a strong individual contributor mindset with management potential, and commercial acumen.

**Strong working fluency in English is also REQUIRED.**

**KEY RESPONSIBILITIES:**

• Lead and oversee customs brokerage and freight forwarding operations across air, ocean, and land transport.
• Manage import and export clearance processes, including tariff classification, HS code determination, valuation, duty optimization, and compliance documentation.
• Ensure adherence to local and international trade regulations, customs laws, and trade compliance requirements.
• Oversee freight booking, routing, carrier negotiations, and shipment coordination.
• Develop and implement SOPs to improve operational efficiency, reduce delays, and minimize compliance risks.
• Manage relationships with customs brokers, freight agents, shipping lines, airlines, trucking companies, and warehouse operators.
• Monitor KPIs such as clearance turnaround time, demurrage/detention exposure, and cost control.
• Lead issue resolution for complex customs cases, inspections, audits, and shipment exceptions.
• Drive continuous improvement initiatives in automation, documentation systems, and compliance tracking.

**REQUIREMENTS:**

• At least 2 years of experience in both customs clearance and freight forwarding operations.
• Strong knowledge of tariff codes, customs valuation, duty structures, free trade agreements, and trade compliance regulations.
• Solid understanding of incoterms, international shipping documentation, and cross-border trade procedures.
• Commercial mindset with the ability to balance compliance, service quality, and profitability.
• Proficiency in freight management systems, customs declaration software, and Microsoft Office tools.
• **Strong working fluency in English is REQUIRED.** Fluency in Kazakh/Russian is also required.
• Bachelor's degree in logistics, supply chain, international trade, business, or a related field.

If you are qualified and interested, we kindly invite you to apply! In the meantime, please consider following our company page for more updates and relevant job opportunities.