Tax and Compliance Manager

Job Title: Tax and Compliance Manager

Department: Finance

Reports to: Senior Director Accounting and Financial Systems

Job Type: Exempt, Full-Time

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting,

and wellness services for commercial real estate, residential communities, and

hospitality properties. Formed through the strategic acquisition of top

hospitality and wellness-led providers, Arch brings together decades of

experience and forward-thinking innovation to deliver unmatched lifestyle and

hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness

centers, meeting and event spaces, pools, clubs, and residential amenities into

vibrant destinations that foster connection, wellness, and belonging. Our

mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly

trained service team, we help properties unlock the full potential of their

amenity spaces by improving satisfaction, increasing retention, and driving ROI

through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and

spaces, guests and experiences, and teams and technology. Everything we do is

designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality,

wellness, and lifestyle services, Arch is a place to do what you love and build

a career with purpose. Join the team shaping the future of the amenity

experience.

Job Summary

The Tax & Compliance Manager is responsible for overseeing the organization's

tax compliance function, including sales and use tax, state and local business

taxes, and regulatory filings across all operating entities and jurisdictions.

This role manages a Sales Tax Specialist, assists with income and franchise tax

matters in coordination with outside tax firms, ensures accurate and timely

filings, minimizes tax risk and exposure, and supports audits and process

improvements across a multi-entity, multi-jurisdiction organization.

Key Responsibilities

Tax Compliance & Filing

• Oversee preparation, review, and timely filing of sales and use tax returns

across all applicable states and localities

• Manage other periodic tax filings (business/property tax, gross receipts tax)

and coordinate registration in new jurisdictions as needed

• Assist with income and franchise tax compliance by gathering data, preparing

supporting schedules, and coordinating with outside tax preparation firms on

filings and deadlines

• Monitor nexus exposure as the business expands into new states or service

lines

• Maintain and reconcile tax accrual accounts and ensure accurate tax provision

entries

Team Leadership

• Directly manage and mentor the Sales Tax Specialist, including workload

prioritization, quality review, and professional development

• Establish and document standard operating procedures for recurring tax

compliance tasks

• Serve as escalation point for complex or non-standard tax questions from the

specialist and other finance staff

Audit & Risk Management

• Lead responses to sales tax and other regulatory audits, including data

gathering, documentation, and correspondence with tax authorities

• Identify and remediate compliance gaps; implement controls to reduce audit

and penalty risk

• Track and manage tax notices, penalties, and abatement requests to resolution

Cross-Functional & Systems Work

• Partner with the Financial Operations Team to ensure tax is correctly

calculated, invoiced, and recorded within NetSuite. Additionally support A/P

Team with resale certificates and vendor resale management.

• Ownership of Avalara system for tax compliance ensuring integration with

NetSuite is maintained, site-specific data is loaded, and Avalara filing and

compliance is maintained.

• Support tax configuration and testing for system changes, new business lines,

or entity structures

• Work with external tax advisors and outside CPA firms as applicable

Reporting & Process Improvement

• Prepare periodic compliance status reports and risk summaries for finance

leadership

• Identify opportunities to automate or streamline tax filing workflows
• Stay current on multi-state tax law changes and assess business impact

Qualifications

• Bachelor's degree in Accounting, Finance, or related field or combination of

education and experience

• 5+ years of progressive tax compliance experience, including multi-state

sales and use tax and multi-state regulatory filings

• 1--2+ years of experience managing or mentoring staff
• Strong working knowledge of sales/use tax rules, nexus concepts, and

exemption certificate management

• Experience with ERP systems (NetSuite preferred) and tax automation software

(Avalara preferred)

• Advanced Excel skills
• Strong negotiation skills, focused on negotiation with State and Local

authorities Preferred

• Experience in a multi-entity or multi-subsidiary corporate structure
• General familiarity with income/franchise tax compliance and working with

outside preparers

• Basic exposure to Canadian tax requirements (GST/HST/PST) a plus, though not

required

• Experience in hospitality, services, or amenity/property management

industries

Core Competencies

• Strong organizational and project management skills; able to manage recurring

deadlines across many jurisdictions

• Analytical and detail-oriented, with sound judgment on risk and materiality
• Ability to both zoom in and resolve specific problems and plan overall

compliance strategy for the company.

• Clear written and verbal communication, including with regulatory agencies

and external firms

• Comfortable balancing hands-on filing work with team oversight

Essential Function

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

X

Active Position -- Walking, jogging, running

X

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare,

activate

X

Climb/Balance -- Stairs, ladders, ropes, equipment, beams

X

Stoop/kneel/crouch or crawl -- Position self, move

X

Talk/hear -- communicate, detect, converse with, discern, convey, express

oneself, exchange information

X

See -- Detect, determine, perceive, identify, recognize, judge, observe,

inspect, estimate, assess

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs

or less

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs

or more

X

Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or

outdoors, heat, cool.

X

DISCLAIMER

The employee must be able to perform the essential functions of the position

satisfactorily and, if requested, reasonable accommodation will be made to

enable employees with disabilities to perform the essential functions of their

job, absent undue hardship. Job descriptions typically change over time as

requirements and employee skill levels change. Supervisors may revise and/or add

duties to reflect these changes. The Employer retains the right to change or

assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer

committed to diversity in the workplace. All qualified applicants will receive

consideration for employment without regard to race, color, religion, sex,

sexual orientation, age, national origin, disability, protected veteran status,

gender identity or any other factor protected by applicable federal, state or

local laws. Arch Amenities Group, LLC is also committed to working with and

providing reasonable accommodation to individuals with disabilities. Please let

your recruiter know if you need accommodation at any point during the interview

process.