Tax & Regulatory Onboarding Administrator

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven,

trusted global provider of end-to-end, mission-critical enterprise software

support, managed services and innovative Agentic AI ERP solutions, and is the

leading third-party support provider for Oracle, SAP and VMware software.

Our comprehensive portfolio of unified solutions help run, manage, support,

customize, configure, connect, protect, monitor, and optimize enterprise

application, database and technology software, enabling our clients to achieve

better business outcomes, significantly reduce costs and reallocate resources

towards strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune

500, midmarket, public sector and government organizations who selected Rimini

Street as their trusted, proven mission-critical enterprise software solutions

provider and achieved better operational outcomes, realized billions of US

dollars in savings and funded AI and other innovation investments.

We are actively seeking a Tax & Regulatory Onboarding Administrator. The Role

reports into the Project Management Office (PMO) within the Global Services

Delivery (GSD) organization. Qualified candidates can work remotely, preferred

location is near Kuala Lumpur (KL).

Position Summary

• The Tax & Regulatory Onboarding Administrator is a client‑facing administrative
• role that supports the onboarding of Tax & Regulatory services. The role serves
• as a liaison between clients and internal teams, ensuring clear communication,
• accurate documentation, and coordinated onboarding activities. This position
• requires strong organizational skills, attention to detail, and the ability to
• operate effectively in a regulated, process‑driven environment.

• Essential Duties & Responsibilities

• Collaborate with the Global Client Onboarding (GCO) and the Global Product

Delivery (GPD) teams, serving as a client‑facing administrative liaison for

Tax & Regulatory onboarding services.

• During onboarding, act as the primary administrative point of contact for Tax

& Regulatory activities, coordinating communications, leading onboarding

calls, and facilitating the resolution of Tax & Regulatory–related issues

that may arise.

• Introduce clients to the appropriate Rimini Street Tax & Regulatory regional

teams, ensuring a smooth transition through clear communication,

documentation, and handoff of required information.

• Support the successful completion of the client’s Tax & Regulatory onboarding

experience by tracking deliverables, monitoring timelines, maintaining

onboarding documentation, and proactively escalating risks or issues.

• Maintain accurate and up‑to‑date client records, including Tax & Regulatory

profiles, onboarding artifacts, correspondence, and deliverables in

designated systems.

• Assist with the preparation and delivery of standard onboarding materials,

reports, summaries, and status updates for internal and external

stakeholders.

• Participate in continuous improvement initiatives related to the Tax &

Regulatory onboarding and delivery processes, including streamlining

workflows, enhancing reporting, and supporting automation of administrative

tasks.

• Manage internal and external communications related to Tax & Regulatory

administration in a professional and client‑focused manner.

• Handle confidential client and company information with discretion and in

compliance with company policies and applicable regulatory requirements.

Education

• Bachelor’s degree in Business Administration, Accounting, Finance, or a

related field preferred; equivalent work experience will be considered.

• Additional coursework or training in tax, compliance, regulatory affairs, or

business operations is a plus.

Experience

• 2–4 years of experience in an administrative, coordinator, or support role,

preferably within tax, regulatory, compliance, finance, legal, or

professional services environments.

• Experience supporting cross‑functional teams and managing multiple concurrent

tasks or deadlines.

• Prior experience in a client‑facing or stakeholder‑support role is preferred

but not required.

• Familiarity with regulated environments or compliance‑driven processes is a

plus.

• Experience working with enterprise systems, document repositories, or

ticketing/workflow tools is preferred.

Skills

• Proficiency in spoken and written English, with the ability to communicate

clearly and professionally with clients and internal stakeholders.

• Strong organizational and time‑management skills, with the ability to manage

multiple tasks and priorities.

• High attention to detail and accuracy when handling regulatory, compliance,

and client‑specific information.

• Effective written and verbal communication skills, including documentation

and status reporting.

• Proficiency in Microsoft Office applications and comfort working in

enterprise systems and document repositories.

• Ability to handle sensitive and confidential information with discretion and

professionalism.

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at

Rimini Street [https://www.riministreet.com/]. We hire only the best, the most

extraordinary professionals and provide compensation, bonuses, and benefits to

match the skills of our top-performing team members. Do you thrive in a

fast-paced environment, enjoy growing together, and get excited about learning

new skills? Are you looking for an opportunity to make a true impact as part of

a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense

of achievement and purpose guided by our core values, the Four Cs:

• Company
• We dream big and innovate boldly.

• Colleagues
• We work with extraordinary people who create a culture of mutual respect

and collaboration.

• Clients
• We relentlessly pursue solutions that help clients achieve their goals. Our

unmatched client care is rooted in our passion for exceptional service.

• Community
• We believe in leaving the world a better place than we found it. With the

Rimini Street Foundation, we’ve made positive impacts in six continents for

over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI

[https://investors.riministreet.com/investor-relations#ir] since October

2017

• Over 6,300+ signed contracts to date, including Fortune 500 and Global 100

companies

• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic

efforts. See all of our awards and recognitions here:

https://www.riministreet.com/company/awards/

Rimini Street is committed to creating a diverse and inclusive environment and

is proud to be an Equal Employment Opportunity Employer. All qualified

applicants will receive consideration for employment without regard to age,

race, color, religion, national origin, sexual orientation, gender or gender

identity, disability, protected veteran status, or any other characteristic

protected by law.

To learn more about how Rimini Street is redefining the enterprise software

support industry, visit http://www.riministreet.com

[http://www.riministreet.com/]

Please Note: Rimini Street does not accept resumes submitted by

recruiting/staffing firms unless specifically requested by Human Resources.

Unsolicited resumes will be ineligible for referral fees.