Team Lead - Customs Brokerage - FTZ
Role description
From the employerTeam Lead - Customs Brokerage - FTZ
Who We Are
GEODIS specializes in unlocking business value in a complex world, ensuring
seamless movement of goods worldwide. As a global third-party logistics provider
(3PL), we power A Better Way to Deliver for the world's top brands and
manufacturers. Fuel your career with GEODIS and discover endless growth
opportunities.
Your role on the team
- Maximizes team productivity by ensuring team is reaching max file count,
evaluating ETA of shipment versus need to help other team with late documents
- Informs management where team can assist or where assist is needed to reduce
overtime
- Leads team per client SOP’s, follows through on client requests, ACH,
post-entry audit, oversees workflow including classification, entry, billing,
OGA issues ensuring team efficiency; assess ongoing/additional training needs
of team members
- Assists team members in resolving issues with Customs, OGA’s and Carriers
Monitors Customs exams to prevent mis-deliveries and to ensure proper
handling by account representative. Must verify original delivery order was
cancelled and new delivery order for delivery to exam site was issued.
- Monitors Entry Status Report to ensure proper handling of Customs holds and
exams, and to ensure entries are not being held up in Customs
- Reviews rejected entries and Post Entry work (SIL, Entry Cancellations) and
have them checked by Import Supervisor before returning them to Customs
- Monitors payables and receivables for all accounts. Ensure account
representatives are checking for open receivables before making entry.
Resolve accounting discrepancies in a timely manner.
- Monitors Entries Not Scanned Report to ensure compliance with office scanning
policy.
- Audits all entries before being submitted to Customs and before 10th day
- Reviews daily billing to ensure no revenue opportunities are missed and to
identify billing problem areas (i.e. multiple billing errors, using wrong
codes, etc.)
- Ensures CF28’s and CF29’s are resolved properly with assistance of Import
Supervisor
- Ensures TIB’s are closed in a timely fashion and obtain approval from Import
Supervisor for new TIB’s
- Ensures all active customers have an accurate customer profile with a valid
power of attorney
- Ensures team members have completed Ceridian Time and Attendance by noon on
Mondays after payroll – amend any errors and coach where needed
- Notifies appropriate supervisor(s) regarding staff attendance, i.e.,
tardiness or absence
- Performs direct reports annual reviews
- Enforces dress code
- Ensures staff has completed required training courses
- Ensures team member’s in-bins are emptied daily and that team member’s desks
are kept neat and organized
- Disseminates pertinent information to team members
What you need
- Minimum 2 years of related experience and/or training; or an equivalent
combination of education and training
- Brokerage License preferred
- Ability to apply basic calculations as related to quantities of product
picked
- Ability to apply common sense understanding to carry out instructions
- Ability to supervise and/or direct the work of others
What you gain from joining our team
- Access wages early with the Rain financial wellness app
- Free telemedical access to doctors and therapists through First Stop Health
is available on the first day of employment
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and parental leave
- Access to career development, employee resource groups, and mentorship
programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a
relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community
- + more!
Join our Team!
- Visit our website at workatGEODIS.com and chat with our virtual recruiter,
Sophie, to fast-track your way to an interview!
OR
- Text DELIVER to 88300 to apply!