Trade Compliance Specialist
Role description
From the employerHealf is Europe's fastest-growing company.
Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three.
We curate the world's best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That's the first chapter.
The next chapter is harder and more interesting.
We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. We are a health company, so we think we should act like one.
At its fullest expression, Healf redefines what wellbeing means for tens of millions of people.
**Key Responsibilities**
**POAO & Animal-Derived Products**
- Assess new and existing SKUs to determine their POAO risk category under UK and EU import regulations, and identify the corresponding documentation and border control requirements
- Manage Export Health Certificate (EHC) acquisition across our US brand portfolio — coordinating with suppliers, customs agents and UK/EU authorities
- Proactively contact international suppliers to obtain and maintain facility registrations and all required import documentation, chasing outstanding items through to completion
- Identify documentation requirements for POAO shipments and communicate these clearly to our UK & EUcustoms brokers, ensuring timely action
- Monitor UK & EU regulatory requirements and flag any changes that affect import eligibility or documentation
**Organic Certification Compliance**
- Review new and existing SKUs to determine whether organic certification is required based on product composition, labelling claims, and current UK/EU organic import regulations
- Obtain and maintain organic certification documentation from all suppliers in line with current UK and EU organic import regulations
- Coordinate certificate of inspection (CoI) requirements for organic imports and liaise with approved control bodies
- Proactively identify gaps in organic certification coverage across the SKU portfolio and chase suppliers to close them
**Compliance Tracker Ownership**
- Own and maintain Healf's trade compliance tracker end-to-end — covering EHC status, POAO risk classifications, facility registrations, organic certification status, expiry dates, and renewal timelines
- Ensure records are kept audit-ready and that upcoming renewals or expirations are flagged well in advance
- Assist with commodity code classification research for new products, supporting the Trade Compliance Manager
**What We're Looking For**
**Essential**
- Solid hands-on experience in UK and/or EU customs or trade compliance (commodity classification, import documentation, broker liaison)
- Coachable and eager to learn all areas of trade compliance
- Strong attention to detail, and able to manage multiple documentation workflows at once
- Proactive, positive attitude with genuine ownership of their work
- Confident communicating directly with suppliers and external authorities in writing
- Able to interpret regulatory requirements and apply them to specific products and SKUs
- Comfortable working independently and remotely, with regular structured check-ins
- Excellent written English
**Desirable**
- Familiarity with POAO import regulations, EHC processes, or food/supplement importing
- Experience with organic certification requirements (UK/EU)
- Background in food, supplements, or animal-derived product imports
- Familiarity with systems such as VEHCS, TRACES, or HMRC import tools
- Experience with US suppliers or USDA/APHIS documentation
The Deal
Competitive and meaningful compensation package for the right person. We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have.
In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade.
We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today. The next person we hire will change the trajectory of the company.